Alter Ego Fancy Dress Hire and Sales Fancy Dress Hire and Sales

Conditions of Hire

All items hired remain the property of Alter Ego at all times.
Proof of identity and current address is required before a costume can be taken away.
Unless specified otherwise on the Hire Agreement the hire period is from 10.00 am on the hire date until 2.00 pm on the return date.
Costumes not returned by the specified time will be subject to an overdue charge of £5.00 per day or part day.
Cancellation of Hire Agreement
- Cancellation more than two weeks before the hire date - £5.00 cancellation fee charged per costume.
- Cancellation between one and two weeks before the hire date - £10.00 cancellation fee charged per costume.
- Cancellation within one week of the hire date - no refund will be made: a credit note for 50% of the hire charge will be given for use towards a future hire.
- Exchange of costume - £5.00 exchange fee charged per costume.
Costumes must not be washed.
Damages will be charged for at the cost of repair.
Unreasonably dirty or stained costumes will be charged for at the cost of any special cleaning required.
Lost or irreparably damaged costumes will be charged for at the full replacement cost which is usually considerably more than the deposit.
The Hire Agreement is subject to these stated conditions as varied by any special terms which are a) agreed between Alter Ego and the Customer and b) confirmed in writing by Alter Ego on the Hire Agreement/Invoice.
All items are available for inspection before collection on hire and no liability for unsuitability of purpose shall rest with Alter Ego or its employees.
The parties hereby agree and confirm that no liability for consequential or other loss, damage or injury to any person whether the customer or any other person however caused shall rest with Alter Ego or its employees and the customer hereby fully and effectually indemnifies Alter Ego and its employees and its estate and effects from and against any such loss, damage, cost, claim or other liability arising under the Agreement/Invoice or these Conditions of Hire.
Your personal details may be held and processed, including on computer, for the purpose of administering this agreement and for other purposes including marketing.
- Alter Ego may want to contact you with offers relating to its products and services that it thinks you might be interested in. Tick this box if you do not wish to receive such offers.